Business automation services
We build six kinds of system. Each one removes a different kind of repetitive work, and most businesses get the biggest gain from two or three working together: for example a CRM that a WhatsApp agent fills and a workflow keeps in sync with your accounts.
How a slip of work gets handled
IllustrationCRM development
A CRM is the one place where every lead, customer and follow-up lives, so nothing sits in a spreadsheet or a WhatsApp chat. We offer custom CRM development in India and CRM setup for small business owners who have outgrown sheets but do not want a tool full of features they never use. The result is a CRM your team actually updates, because most of the updating happens by itself.
- Copy new leads into the CRM
- Remember to follow up on quotes
- Assign each lead to a salesperson
- Update customer records after every deal
ERP development
An ERP is one system for stock, orders, purchasing and accounts, so your teams stop working from separate sheets that disagree. We do custom ERP development and ERPNext / Odoo implementation for small and mid-size businesses that sell, make or stock physical goods. We also connect an ERP to the tools you already use, such as Tally, Shopify or your CRM.
- Update stock counts by hand
- Re-enter orders into billing
- Chase suppliers for reorders
- Reconcile sales with accounts
AI agents & chatbots
An AI chatbot or agent answers customer questions, qualifies leads and handles routine requests on WhatsApp or your website, and hands over to a person when it should. We offer AI chatbot development in India for businesses that get the same questions all day. A WhatsApp chatbot for business works best when it is connected to your real order, stock and customer data.
- Answer “where is my order?” messages
- Reply to the same pricing questions
- Qualify new enquiries before a call
- Answer messages after office hours
Workflow automation
Workflow automation connects the apps your team already uses, so work moves from one step to the next without anyone copying or forwarding it. We provide business process automation services for small and mid-size businesses, from WhatsApp automation to invoice reminders and lead routing. We build with n8n, Make or Zapier where they fit, and with custom code, APIs and webhooks where they do not.
- Forward enquiries to the right person
- Chase unpaid invoices by message
- Move data from one app to another
- Send confirmations and status updates
Custom web apps
A custom web app is software built around one job in your business, such as a customer portal, a booking system or an internal tool that replaces a shared spreadsheet. We offer custom web application development in Mumbai for Indian businesses, and we work remotely with international clients. It makes sense when no off-the-shelf product matches how you work.
- Take bookings over the phone
- Type orders from WhatsApp into a sheet
- Send customers their documents by hand
- Keep team data in shared spreadsheets
Dashboards & reporting
A business dashboard shows your key numbers, such as sales, stock, receivables and leads, on one live screen, pulled from the tools you already use. We build business dashboards and automated reports for owners who now spend hours each week copying figures from different apps into one sheet. The report arrives on its own, and the numbers match the source.
- Compile the weekly sales report
- Copy figures from Tally into a sheet
- Ask the team for today’s numbers
- Spot late payments and low stock
Not sure which system you need?
That’s what the free audit is for. We look at how work moves today and tell you what to automate first, and what not to.