AI chatbot development and WhatsApp agents for your business
An AI chatbot or agent answers customer questions, qualifies leads and handles routine requests on WhatsApp or your website, and hands over to a person when it should. We offer AI chatbot development in India for businesses that get the same questions all day. A WhatsApp chatbot for business works best when it is connected to your real order, stock and customer data.
Off your team’s list
ExampleAnswer “where is my order?” messages
The bot looks up the order in your system and replies on WhatsApp with its current status.
Reply to the same pricing questions
The agent answers from your own price list and product details, and passes anything unclear to your team.
Qualify new enquiries before a call
The agent asks the questions you would ask, then sends your salesperson a summary with the lead.
Answer messages after office hours
The agent responds at any hour, then queues the conversation for your team with the full chat attached.
Hi, where is my order #4521?
It shipped today with Delhivery and should reach you on Thursday. Here’s your tracking link.
Sent automatically from your order data
What we build
- WhatsApp Business chatbot
- Replies, menus and order or booking flows on the WhatsApp Business API. Customers stay on the app they already use.
- Website chat agent
- An assistant on your site that answers from your own content and captures contact details. It is set up to answer from what you gave it and to pass on what it cannot.
- Lead-qualifying agent
- Asks about need, budget and timing, then scores the lead and writes it into your CRM. Your team calls only the people worth calling.
- Support agent with human handoff
- Handles the routine questions and passes anything sensitive to a person, with the chat history. You decide which topics stay human.
- Internal assistant
- A chat tool for your own team that finds policies, prices or order details. Staff stop interrupting each other for answers.
Systems it commonly connects to
- WhatsApp Business API
- Website chat
- Gmail
- Zoho
- HubSpot
- Shopify
- Razorpay
- Google Sheets
- Slack
Buy a tool, or build something?
An honest answer saves you money either way.
When an off-the-shelf tool is enough
If you only need a greeting message, quick replies and a business catalogue, the free WhatsApp Business app does that already. A ready-made chat widget such as Tidio or Intercom is enough for basic website questions. Do not pay for a custom agent until the same questions are eating your team’s day.
When custom work pays off
Custom work pays off when the bot must read your orders, stock or customer records, qualify leads or take actions such as booking a slot. It also pays off when you need strict rules about what the agent may say and when a human takes over. That is where a generic chatbot tool tends to fall short.
How the project runs
You get a written plan, timeline and price after the audit, before any work starts.
- 1
Free automation audit
We map how work moves today and list the chores worth automating, in plain language, with rough effort for each.
- 2
Proposal and plan
You get a written scope, timeline and price for the first build. Nothing starts until you agree to it.
- 3
Build and test
We build in small pieces you can try with real work, and change what doesn’t fit how your team operates.
- 4
Handover and support
Your team is trained, everything is documented, and support continues on the terms agreed in the proposal.
See it in practice
- A WhatsApp bot that answers “Where’s my order?”Example automation
Hi, where is my order #4521?
It shipped today with Delhivery and should reach you on Thursday. Here’s your tracking link.
Sent automatically from your order data
- IndiaMART and JustDial leads into your CRM, with an instant WhatsApp replyExample automationAssigned to Priya
Rahul Mehta
IndiaMART inquiry, just now
VikramAnita Desai
Packaging film · JustDial
AI agents & chatbots: common questions
Will the chatbot make things up?
We build agents to answer from your content and your systems, and to say they do not know when they do not. You set the topics the bot may handle and the ones it must pass to a person. We test it against real questions from your customers before it goes live.
Can a person take over the conversation?
Yes, human handoff is part of every build. The agent passes the chat, with its full history, to your team on WhatsApp, email or Slack, so the customer does not repeat themselves.
What does the free automation audit cover?
We look at the questions your customers ask most and where your team replies by hand. You get a written plan that says which conversations a bot can safely handle and which should stay with people. There is no obligation to hire us.
How do you handle data security and privacy?
We give the agent access only to the data it needs, keep credentials out of code and use your own accounts for WhatsApp and other services. We explain exactly what is stored and where, and we agree this in writing. Customer messages are not used for anything outside your project.
How long does it take to build?
It depends on scope: a simple FAQ bot is quicker than an agent that reads orders and books appointments. After the audit you get a written plan and timeline. Support after launch is agreed in the proposal.
Find out what you can stop doing by hand
Book a free 30–45 minute automation audit. You get a written list of the chores worth automating and what each would take.