Business process automation services for the tools you already use
Workflow automation connects the apps your team already uses, so work moves from one step to the next without anyone copying or forwarding it. We provide business process automation services for small and mid-size businesses, from WhatsApp automation to invoice reminders and lead routing. We build with n8n, Make or Zapier where they fit, and with custom code, APIs and webhooks where they do not.
Off your team’s list
ExampleForward enquiries to the right person
A new form, email or WhatsApp enquiry is read, sorted and sent to the right owner with the details attached.
Chase unpaid invoices by message
The system checks due dates and sends WhatsApp or email reminders, then stops when payment arrives.
Move data from one app to another
A trigger in one tool, such as a paid order, creates or updates the record in the next tool.
Send confirmations and status updates
Customers get a WhatsApp or email message at each stage, sent by the system when the status changes.
INV-2291
Sharma Traders, GST invoice
₹48,200
- Reminder sent on email and WhatsApp
- Payment received via Razorpay
What we build
- Lead and enquiry routing
- Capture from forms, email, IndiaMART and WhatsApp, then assign and notify. Each enquiry arrives complete, with its source.
- Payment and invoice reminders
- Scheduled follow-ups for GST invoices before and after the due date. Payments are matched so paid customers are not chased.
- WhatsApp automation
- Order confirmations, appointment reminders and status updates through the WhatsApp Business API, using approved templates.
- App-to-app syncing
- Keep customers, orders and stock consistent across your CRM, accounts and store. We handle retries and flag failures so nothing is lost quietly.
- Custom integrations and APIs
- Webhooks and API connections for tools that have no ready-made link. Built, documented and monitored.
- Approval flows
- Discounts, purchases or refunds go to the right person on WhatsApp or email and continue when they approve.
Systems it commonly connects to
- n8n
- Make
- Zapier
- WhatsApp Business API
- Google Sheets
- Gmail
- Slack
- Tally
- Razorpay
- Stripe
Buy a tool, or build something?
An honest answer saves you money either way.
When an off-the-shelf tool is enough
If you are connecting two popular apps with a simple rule, a Zapier or Make subscription may be all you need, and you can set it up yourself. Do not hire anyone to automate something that happens a few times a month. Start with the free plan and see if it holds.
When custom work pays off
Paid help makes sense when the flow has several steps, branches or exceptions, or when a failure would cost you money, such as a missed order or a wrong reminder. It also helps when an app has no ready-made connector, when volumes grow past a no-code tool’s limits, or when you need clear error handling and monitoring.
How the project runs
You get a written plan, timeline and price after the audit, before any work starts.
- 1
Free automation audit
We map how work moves today and list the chores worth automating, in plain language, with rough effort for each.
- 2
Proposal and plan
You get a written scope, timeline and price for the first build. Nothing starts until you agree to it.
- 3
Build and test
We build in small pieces you can try with real work, and change what doesn’t fit how your team operates.
- 4
Handover and support
Your team is trained, everything is documented, and support continues on the terms agreed in the proposal.
See it in practice
- GST invoices that send themselves, and reminders that stop when you’re paidExample automationPaid · reminders stopped
INV-2291
Sharma Traders, GST invoice
₹48,200
- Reminder sent on email and WhatsApp
- Payment received via Razorpay
- IndiaMART and JustDial leads into your CRM, with an instant WhatsApp replyExample automationAssigned to Priya
Rahul Mehta
IndiaMART inquiry, just now
VikramAnita Desai
Packaging film · JustDial
- A WhatsApp bot that answers “Where’s my order?”Example automation
Hi, where is my order #4521?
It shipped today with Delhivery and should reach you on Thursday. Here’s your tracking link.
Sent automatically from your order data
Workflow automation: common questions
What does the free automation audit cover?
We go through the tasks your team repeats each week and rank them by how much time they take and how easy they are to automate. You get a written plan with what to automate first, which tools to use and what to leave as it is. There is no obligation to hire us afterwards.
Can you work with the tools we already use?
Yes, that is the main idea. We connect what you have, such as Tally, Google Sheets, your CRM, WhatsApp and payment tools, and only suggest a new tool where there is a real gap. If a tool has no API, we say so and suggest a practical workaround.
Do we own the automations we pay for?
Yes. We build in accounts that belong to you, document how each flow works and agree handover in writing. You are not dependent on us to keep them running.
What happens if an automation fails?
We build in error alerts and retries, so a failure reaches a person instead of disappearing. Who monitors and fixes issues after launch is agreed in the proposal.
Do you work with clients outside India?
Yes. We work remotely with businesses in the US, UK, UAE and Australia, over video calls and written updates. We connect the tools they use, such as QuickBooks, Xero and Stripe, as readily as the Indian ones.
Find out what you can stop doing by hand
Book a free 30–45 minute automation audit. You get a written list of the chores worth automating and what each would take.